How The Wesley Communities Are Dealing With Coronavirus

How The Wesley Communities are responding to COVID-19

At The Wesley Communities, the health and safety of our residents, staff, and families are our top priorities. As a result, we are taking necessary steps to try and mitigate viral infections, including COVID-19. As an organization, we are diligently following the guidance and requirements of the City of Columbus and Ohio Health Departments as well as the Centers for Disease Control and Prevention (CDC).

We plan to do updates regularly, both directly to our residents and families, and on our website here. If you would like to let us know the best way to reach out, we will do our best to accommodate that. We are utilizing text message notifications and email, so please contact Allie DeBor at adebor@thewesleyway.org if you have a preference on how to be contacted. In addition, we are also utilizing phone lines that can be called into for daily update recordings. Please see the numbers below.

  • The Wesley Woods COVID-19 Update line – 888-212-9746
  • The Wesley Glen COVID-19 Update line – 614-396-4816

Information known about COVID-19 is evolving and changing almost daily. This virus appeared suddenly, and our clinical team (and clinical teams around the world) have been doing their utmost to care for a variety of previously unknown symptoms under ever-changing guidelines. We are working hard every day to get us to a “new normal,” where we can both reduce the risk of infection and eliminate the isolation factor.

Our deepest sympathies and condolences are extended to those families whose loved ones have passed away. Everyone has been through so much, but none more than those families. We all grieve with you.

During this time, we will continue to do our best to communicate all updated information as we learn of it to keep our communities connected. Thank you to every member of The Wesley Communities for your compassion and understanding during this difficult time. Our entire organization is dedicated to our mission of providing welcoming communities of kindness and grace where residents and staff thrive, and we will continue this mission while putting our residents’ health needs first.

Recent Updates by Community

The Wesley Communities Update on 1/22/2021 at 12:00 PM

A Memo from The Wesley Communities CEO, Peg Carmany

All of us at The Wesley Communities are getting close to “life after vaccination”!  And what will our future hold in that regard?  Good question. We eagerly await word from both the federal government and the State of Ohio about when we might expect the “no visitor” ban to be lifted. There has been some rumbling that this won’t happen until all facilities have received their full measure of vaccination, and that date is unknown. Just yesterday I spent some time with a new employee – telling them how wonderful it was when families and friends could enter the building. It seemed like a distant memory, and it will be so good to get back to it.

But clearly, our mask burning party will have to wait for a bit. Everything I read says that the vaccine protects us from getting the virus (Pfizer is effective at 95%), but it is still unknown if we can (despite being vaccinated) carry the virus and infect others. And given that we are vaccinated but others are not – I think masks are going to be part of our foreseeable future. At 95% effectiveness, that means that 5 out of every 100 of our community could still perhaps catch this virus, although perhaps the illness will not be as severe. But 5% is still a sobering number.

We do see a slight decrease in cases out in the community, and the hope is that trend will continue, so we can put processes in place that allow “safe” off-campus visits again. I think that increased availability of testing has really helped us identify and react swiftly to positive cases, and we will of course continue that practice indefinitely.

As of the writing of this memorandum, the dining rooms are open on all campuses, and safe group activities are being conducted. Many of you have asked about employee participation in getting the vaccine. We are doing better than the state-wide average, but we have not reached our goal of 80% at any campus. We are doing our very best to educate, meet with, and encourage employees who are fearful of the unknown factor associated with this vaccine. The plethora of misinformation doesn’t help our cause. Many employees have stepped up and taken the vaccine despite their fears. Can we make the vaccine mandatory? Not without losing a significant portion of our staff. We will continue to carefully evaluate this decision.

In summary, we want to “open up” as quickly as you do, but we are not there yet. We have seen the havoc this virus wreaks upon the senior population. We want to be very careful we don’t do anything we regret – it’s a hard bell to unring. There’s just so much we don’t yet know. We will keep you advised as we move forward – and we’ll get there as quickly and safely as possible.

Wesley Glen Update on 1/19/2021 at 2:30 PM

Today, we unfortunately have one employee who has tested positive for COVID-19. This employee was compliant with mask-wearing and all safety protocols and is now off campus and will remain off campus until released by the proper authorities.

We completed the first round of vaccines with our pharmacy partner CVS on January 14th and 15th and our second dose is scheduled to be given on February 4th and 5th. We are grateful to be able to take these steps forward!

We continue to test residents and staff in the area where this positive employee worked. Should we learn of any additional positive cases, we will notify you promptly.

At this time, per state protocol, visitations are still postponed. Thank you, as always, for your understanding and compassion.

Wesley Glen Update on 1/15/2021 at 3:30 PM

Today, we unfortunately have one resident who has tested positive for COVID-19. This resident and their family have been notified of this result. This resident was compliant with mask-wearing and all safety protocols and is now in isolation and will remain in isolation until released by our clinical staff.

We continue to test residents and staff as required and where appropriate campus-wide. Should we learn of any additional positive cases we will notify you promptly.

As a reminder, at this time, visitations are still postponed.

Again, thank you for your cooperation and understanding.

Wesley Ridge Update on 1/15/2021 at 3:00 PM

Today, we unfortunately have one employee who has tested positive for COVID-19. This employee was compliant with mask-wearing and all safety protocols and is now off campus and will remain off campus until released by the proper authorities.

We completed the first round of vaccines with our pharmacy partner CVS on Sunday, January 10th, and our second dose is scheduled to be given on January 31st. We are grateful to be able to take these steps forward!

We continue to test residents and staff in the area where this positive employee worked. Should we learn of any additional positive cases, we will notify you promptly.

At this time, per state protocol, visitations are still postponed.

Thank you, as always, for your understanding and compassion.

View Past Updates

Additional Resources

Questions and Concerns:

  • For all questions and concerns, please call our hotline at (614) 867-1300.

What We Are Currently Doing:

  • All community events have been cancelled.
  • Updated information is being regularly communicated to residents, families, and staff seven days a week.
  • All outside performers, vendors, and community groups scheduled to be in our communities have been cancelled.
  • Residents and employees are being regularly screened for signs and symptoms.
  • Hotline is being utilized for real-time answers to questions and concerns.
  • Notices of updated regulations have been posted at the front entrances of all communities.
  • Health screening/temperature of all essential employees is completed daily upon entry into our communities from a single entrance.
  • Health screening/temperature of any resident who leaves our building is completed immediately upon their return to our communities from a single entrance.
  • Effective March 15, 2020 we have restricted all visitors on our campuses until further direction has been given. Exceptions are being made for end-of-life situations.
  • Effective March 17, 2020, we have closed our Adult Daycare Centers until further direction has been given.
    • If your circumstances require that your loved one needs a respite stay in our Memory Care, please call the front desk staff at our communities.
  • Employees are being re-educated on proper handwashing and sanitization practices according to CDC guidelines.
  • Residents are being asked to only leave the buildings for necessary medical needs and appointments.
  • Residents and staff are being asked to practice social distancing in their daily interactions and activities and to not gather in communal areas.
  • All employees are required to wear a mask while in our communities.
  • We continue to take daily resident temperatures as recommended by the CDC.
  • Any employee who has tested positive has not been allowed back to work and will not be until released per Dept of Health protocol.
  • Families of residents who test positive are being notified immediately.
  • Additional updated policies and procedures are being shared by management to all residents, families and staff.

Useful Websites: