How The Wesley Communities Are Dealing With Coronavirus

How The Wesley Communities are responding to COVID-19

At The Wesley Communities, the health and safety of our residents, staff, and families are our top priorities. As a result, we are taking necessary steps to try and mitigate viral infections, including COVID-19. As an organization, we are diligently following the guidance and requirements of the City of Columbus and Ohio Health Departments as well as the Centers for Disease Control and Prevention (CDC).

We continue to do updates regularly through text message notifications, email, and on our website here. If you have a preference for how you would like to be contacted, please email Allie DeBor at adebor@thewesleyway.org. In addition, we are also utilizing phone lines that can be called for daily update recordings. Please see the numbers below.

  • The Wesley Woods COVID-19 Update line – 888-212-9746
  • The Wesley Glen COVID-19 Update line – 614-396-4816

During this time, we will continue to do our best to communicate all updated information as we learn of it to keep our communities connected. Thank you to every member of The Wesley Communities for your compassion and understanding during this difficult time. Our entire organization is dedicated to our mission of providing welcoming communities of kindness and grace where residents and staff thrive, and we will continue this mission while putting our residents’ health needs first.

Recent Updates by Community

WESLEY GLEN VISITATION UPDATES:

Wesley Glen Assisted Living Visitation Update on 4/14/2021

We are pleased to report that assisted living “in apartment” visitation will begin again on Saturday, April 17th. Please email koconnor@thewesleyway.org or call our front desk at (614) 888-7492 to schedule your visits. Please remember that all visitors must sign in at the front desk, fill out our COVID questionnaire, have their temperature taken and driver’s license photocopied. We ask that masks be worn throughout the visit and social distancing guidelines are still in effect.

We thank you for your patience!

Wesley Glen Independent Living Visitation Update on 4/6/2021

We are pleased to report that “in apartment” visitation for Independent Living will begin again Thursday, April 8th. Please contact wgvisit@thewesleyway.org to schedule your visits. Please remember that all visitors must sign in at the front desk, fill out the COVID questionnaire, have their driver’s license copied (if a first-time visitor) and have their temperature taken. We ask that masks be worn throughout the visit and social distancing guidelines are still in effect.

We thank you for your patience!

Wesley Ridge Update on 4/6/2021

Today, we unfortunately have one employee who has tested positive for COVID-19. This employee normally works from home and does not work with residents. This employee has also had extremely limited time on campus and was compliant with mask-wearing and all safety protocols. This employee is now off campus and will remain off campus until released by the proper authorities.

Given the circumstances of this case, this positive result does not have any additional effect on visitation.

We continue to test residents and staff and will notify you promptly of any additional positive cases.

Wesley Glen Update on 4/3/2021

Today, we unfortunately have one employee in our Assisted Living area who has tested positive for COVID-19. This employee was compliant with mask-wearing and all safety protocols and is now off campus and will remain off campus until released by the proper authorities.

As a result of the circumstances of this specific positive case, indoor visitation in Assisted Living will continue but will be in designated areas or outside only. Residents are still able to leave the community for off campus events with mask wearing and proper distancing.

We continue to test residents and staff in this area and will do our best to transition back to in-apartment visits as quickly and safely as possible.

Wesley Ridge Update on 4/2/2021

Unfortunately, we had one fully vaccinated employee test positive on their first PCR (“Gold Standard”) test. But this same employee tested negative on a follow up second PCR (“Gold Standard”) test the following day. Because of the first test, we must report this to you. All other staff and all residents in this area have tested negative. This employee was compliant with mask-wearing and all safety protocols and is now off campus and will remain off campus until released by the proper authorities.

As a result of all the above, indoor visitation in the affected area will be in designated areas only and each family member in the affected area will be called, so that everyone can make the choice to visit (or not) on their own. Visitation for the remainder of the campus is unaffected.

Wesley Glen Update on 3/28/2021

Today, we unfortunately have one employee in our Independent Living area who has tested positive for COVID-19. This employee was compliant with mask-wearing and all safety protocols and is now off campus and will remain off campus until released by the proper authorities.

Sadly, because even one positive case is considered an “outbreak” at this time, per state protocol, visitations on campus for Independent Living residents must be temporarily postponed. We will be doing contact tracing and testing wherever indicated and will use all best efforts to return to visitation for Independent Living as quickly and safely as possible. Visitations in the Health Center, Assisted Living, and Memory Care will continue as scheduled.

The Wesley Communities Off Campus Activities Update on 3/24/2021

A Memo from CEO, Peg Carmany:

All of us are glad to welcome families and guests back on our campuses! I know the rules are bothersome, but we continue to be concerned with the COVID variants that appear to be very transmissible, as well as cases rising in surrounding states. Clearly, the vaccines are effective against severe illness and hospitalization, but we have no firm idea about whether fully vaccinated people can spread the virus. Because family gatherings are what contributed to the last spike in Ohio, we want you to consider all of this for your upcoming holiday plans: outdoors is safest, and social distancing and masks are still required. If you have known exposure while you were away (to someone who either tests positive for COVID or who is symptomatic) you must notify us immediately, as well as any symptoms you yourself may have.

Thank you for being mindful about the health and safety of every individual – yourselves, your families, your neighbors, and our staff.

WESLEY GLEN In-House Visitation Update on 3/17/2021

We are delighted to announce that we will begin “in apartment/room” visitation at Wesley Glen effective Monday, March 22nd, 2021! Our normal “designated area” visitations are in place until then. Not surprisingly, the State of Ohio has placed numerous qualifications that must be met for these visits, and we list them below. We’re excited to welcome you here again, and apologize for all of the requirements. Everyone is trying to balance “opening up” with the health and safety of all of our residents.

  1. Should we have a positive employee or resident case, visitation in that area will need to be postponed.
  2. All visitors must use the main entrance to the building.
  3. All visits must be scheduled in advance.
    – For Independent Living Visits: Please email wgvisit@thewesleyway.org for scheduling. If you do not use email, please call the front desk at 614-888-7492 and ask to be connected to Jill Easterling.
    – For Assisted Living and Health Center Visits: Please email koconnor@thewesleyway.org for scheduling. If you do not use email, please call the front desk at 614-888-7492 and ask to speak with Kelsey O’Connor.
    – Visits may occur outside (safest), in a community designated area, or in the resident’s room or apartment.
  4. Visits must be scheduled between the hours of 9:00 AM to 7:00 PM (seven days a week).
  5. All visitors are expected to use hand sanitizer upon entry to Wesley Glen.
  6. All visitors must complete health screening questions, have their temperature taken, and on their first visit, provide identification.
  7. No more than two visitors per apartment/single occupancy room at the same time may visit a resident, and visitors must be 8 or older.
  8. A surgical mask must be worn at all times while in Wesley Glen, including the time visiting with your loved one in their room.
  9. All visitors are to take the most direct route to the room they are visiting and are not to engage in conversation with any staff or residents while traveling to and from the room they are visiting.
  10. To comply with Infection Control policies on density of people allowed, Wesley Glen has a limit to the number of visitors per unit/floor and a time limit of two hours per visit to allow all residents to have visitors.
  11. All visitors must leave from the main entrance and sign out when they are done visiting.
  12. If the resident is fully vaccinated for COVID, visitors may touch their loved one while visiting, but everyone must continue to wear a mask at all times during the visit.
  13. If a resident in the nursing home lives in a double occupied room, they must schedule a visit in our designated common areas.

Thanks so much for your careful consideration of these regulations. As you know, things can change rapidly, and we will continue to timely update you if they do.

WESLEY RIDGE In-House Visitation Update on 3/17/2021

We are delighted to announce that we will begin “in apartment/room” visitation at Wesley Ridge effective Tuesday, March 23rd, 2021! Our normal “designated area” visitations are in place until then. Not surprisingly, the State of Ohio has placed numerous qualifications that must be met for these visits, and we list them below. We’re excited to welcome you here again, and apologize for all of the requirements. Everyone is trying to balance “opening up” with the health and safety of all of our residents.

  1. Should we have a positive employee or resident case, visitation in that area will need to be postponed.
  2. All visitors must use the main entrance to the building.
  3. All visits must be scheduled in advance, please contact Roxane Ricks at 614-501-1440 or rricks@thewesleyway.org.Visits may occur outside (safest), in a community designated area, or in the resident’s room or apartment.
  4. Visit must be scheduled between the hours of 9:00 AM to 7:00 PM (seven days a week).
  5. All visitors are expected to use hand sanitizer upon entry to the community.
  6. All visitors must complete health screening questions, have their temperature taken, and on their first visit, provide identification.
  7. No more than two visitors per apartment/room at the same time may visit a resident, and visitors must be of an age to understand and follow infection control procedures during the visit.
  8. A surgical mask must be worn at all times while in the community, including the time visiting with your loved one in their room.
  9. All visitors are to take the most direct route to the room they are visiting and are not to engage in conversation with any staff or residents while traveling to and from the room they are visiting.
  10. To comply with Infection Control policies on density of people allowed, the community may limit the number of visitors per unit/floor or the amount of time per visit to allow all residents to have visitors. Those time frames will be shared with visitors should they become necessary.
  11. All visitors must leave by the same entrance in which they entered the community and to sign out when they are done visiting.
  12. If the resident is fully vaccinated for COVID, visitors may touch their loved one while visiting, but everyone must continue to wear a mask at all times during the visit.

Thanks so much for your careful consideration of these regulations. As you know, things can change rapidly, and we will continue to timely update you if they do.

WESLEY WOODS In-House Visitation Update on 3/17/2021

We are delighted to announce that we will begin “in apartment/room” visitation at Wesley Woods effective Monday, March 22nd, 2021! Our normal “designated area” visitations are in place until then. Not surprisingly, the State of Ohio has placed numerous qualifications that must be met for these visits, and we list them below. We’re excited to welcome you again, and apologize for all of the requirements. Everyone is trying to balance “opening up” with the health and safety of all of our residents.

  1. Should we have a positive employee or resident case, visitation in that area will need to be postponed.
  2. All visitors must use the main entrance to the building.
  3. All visits must be scheduled in advance, please contact the front desk at 614-656-4100. Visits may occur outside (safest), in a community designated area, or in the resident’s room or apartment.
  4. Visits must be scheduled between the hours of 9:00 AM to 7:00 PM (seven days a week).
  5. All visitors are expected to use hand sanitizer upon entry to the community.
  6. All visitors must complete health screening questions, have their temperature taken, and on their first visit, provide identification.
  7. No more than two visitors per apartment/room at the same time may visit a resident, and visitors must be of an age to understand and follow infection control procedures during the visit.
  8. A surgical mask must be worn at all times while in the community, including the time visiting with your loved one in their room.
  9. All visitors are to take the most direct route to the room they are visiting and are not to engage in conversation with any staff or residents while traveling to and from the room they are visiting.
  10. To comply with Infection Control policies on density of people allowed, the community may limit the number of visitors per unit/floor or the amount of time per visit to allow all residents to have visitors. Those time frames will be shared with visitors should they become necessary.
  11. All visitors must leave by the same entrance in which they entered the community, and to sign out when they are done visiting.
  12. If the resident is fully vaccinated for COVID, visitors may touch their loved one while visiting, but everyone must continue to wear a mask at all times during the visits.

Thanks so much for your careful consideration of these regulations. As you know, things can change rapidly, and we will continue to timely update you if they do.

Additional Resources

Questions and Concerns:

  • For all questions and concerns, please call our hotline at (614) 867-1300.

What We Are Currently Doing:

  • Updated information is being regularly communicated to residents, families, and staff seven days a week.
  • Residents and employees are being regularly screened for signs and symptoms.
  • Hotline is being utilized for real-time answers to questions and concerns.
  • Health screening/temperature of all essential employees is completed daily upon entry into our communities from a single entrance.
  • Health screening/temperature of any resident who leaves our building is completed immediately upon their return to our communities from a single entrance.
  • Limited visitations with set protocols and procedures have been put into effect on all of our campuses.
  • Effective March 17, 2020, we have closed our Adult Daycare Centers until further direction has been given.
    • If your circumstances require that your loved one needs a respite stay in our Memory Care, please call the front desk staff at our communities.
  • Employees are being re-educated on proper handwashing and sanitization practices according to CDC guidelines.
  • Residents and staff are being asked to practice social distancing in their daily interactions and activities.
  • All employees are required to wear a mask while in our communities.
  • We continue to take daily resident temperatures as recommended by the CDC.
  • Any employee who has tested positive has not been allowed back to work and will not be until released per Dept of Health protocol.
  • Families of residents who test positive are being notified immediately.
  • Additional updated policies and procedures are being shared by management to all residents, families and staff.
  • Residents and employees continue to be tested on a weekly basis.